How do I return an item?
Return Policy: All non-damaged, non-altered products in their original packaging may be returned for full refund within 45 days of purchase with no hassle. Your business is very important to us. If there's something we can do to fix the problem, please let us know and we'll do everything we can to make that happen.
Shipping charges will not be refunded. USPS and UPS have both eliminated their guarantees for delivery times and we have no control over the time it takes them to deliver the product. When in doubt, always choose a faster shipping method than required.
Please send all returns to:
Advanced Sport Touring
Attn: Returns Dept.
9566 Gator Drive
Sebastian, FL 32958
Inside the box, include your Name, Address and Order number so we can properly refund you.
No RMA numbers are necessary.
If the item you are returning is used, damaged or shows wear, there will be a fee deducted from your return. This fee is at our discretion and is based on the state of the item.
Returns MUST be packaged to prevent damage. If you do not use adequate packaging materials and the product is damaged, we will issue you a less-than-full refund amount at our discretion.
PORCH PIRATE POLICY
***WE UNDERSTAND THAT PORCH PIRATES SHOULD BE DRUG OUT INTO THE STREET AND BEAT SENSELESS AND THESE WORTHLESS PIECES OF CRAP ARE DOING THIS MORE AND MORE OFTEN BUT WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES ONCE SHIPPED** IF YOU DON'T HAVE A SECURE LOCATION TO HAVE YOUR PACKAGE SHIPPED TO, MANY LOCAL POLICE DEPARTMENTS ARE ACCEPTING PACKAGE DELIVERIES AT NO COST. YOU CAN ALSO LOOK INTO RENTING A BOX AT YOUR LOCAL UPS OR FEDEX.